Delivery and Installation - Massage Chairs by Lazeny

One of the greatest challenges in the industry is seamless delivery and installation. With Lazeny, your purchase includes tracked “Threshold Delivery” which means the chair boxes will be professionally scheduled and delivered to your room of choice. Then, our expert team professionally installs the chair.

Our trained experts are located throughout the US and trained by video procedures, internal standard of care requirements, and verified by submitting a full Quality Control report with pictures of your installation. In many cases, our owner personally delivers and installs your chair in Orange County, CA, Los Angeles, CA, San Diego, CA, San Francisco, CA, and even Las Vegas, NV, and Phoenix, AZ.

This unique care at Lazeny coined our tagline:

“Quality, customer service and customer satisfaction through the last mile.”

Return/Exchange

Returns must be preauthorized. If an order is canceled after shipment, shipping expenses and a 15% restocking fee is charged on all returned items, no exceptions. Refunds are discretionarily issued after we receive, inspect, and approve returned items. Other conditions may apply.